Our products, proven in production
Astral and TravAI aren't demos. They run real, revenue-generating consumer brands today. Here's how.
Rizz Wireless
Rizz Wireless is a mobile virtual network operator running entirely on Astral, Piparda's MVNO BSS. Astral handles subscriber management underneath the brand, while an AI assistant fronts customer engagement across every channel.
Business-hours queueing, always-on AI fallback
Inbound contacts check live business hours and agent availability. During staffed hours with agents free, calls route straight to the main support queue. Outside those hours — or when agents are busy — Astral's AI assistant takes over instantly.
A live knowledge layer, not a static script
FAQs, promotions and plan details live in a knowledge base the assistant reads at call time. Support and marketing can update pricing or a new promotion and the assistant reflects it immediately — no redeploy required.
Every missed conversation becomes a captured lead
When a customer can't be served immediately, the assistant logs a callback request with full context, and Rizz Wireless' team follows up — instead of losing the customer to a busy signal.
- Astral-powered billing, provisioning and subscriber records
- AI assistant answers plan, promotion and policy questions instantly
- Callback requests captured and queued around the clock
- Knowledge base updated independently of any code release
- 01Contact flow checks business hours (Mon–Fri, 9am–5pm ET)
- 02If open and an agent is free, transfer to the main support queue
- 03If closed or agents are busy, hand off to the Astral AI assistant
- 04Assistant answers from the live knowledge base or logs a callback
Mon-Fri
Staffed queue, 9am-5pm ET
24/7
AI assistant coverage
Zoyili.com
Zoyili.com is a consumer travel brand built entirely on TravAI, Piparda's AI-native distribution platform. TravAI aggregates fare and inventory content, assembles dynamic packages and personalizes results for every traveler.
Personalized search, not one-size-fits-all fares
TravAI ranks and re-shops fares against traveler intent signals, surfacing packages that match budget and preferences instead of a flat list of lowest-price options.
Dynamic packaging assembled in real time
Flights, hotels and ancillaries are bundled on the fly from aggregated supply, so Zoyili can offer competitive packages without holding inventory itself.
One platform from shopping to servicing
Booking, ticketing and post-sale servicing run on the same TravAI platform, keeping the traveler experience consistent end to end.
- Multi-source content aggregation across GDS, NDC and direct-connect supply
- AI-ranked, personalized search and re-shop results
- Dynamic packaging and ancillary attach at the point of sale
- Unified booking-to-servicing workflow on one platform
- 01TravAI aggregates live fare and inventory content across suppliers
- 02Results are ranked and personalized against traveler intent
- 03Dynamic packaging assembles flight, hotel and ancillary bundles
- 04Booking, ticketing and servicing complete on the same platform
Multi-source
GDS, NDC & direct-connect supply
AI-ranked
Personalized fare packaging
Want a platform like Astral or TravAI in your industry?
Tell us about your business. We'll show you how our product approach could apply.
Contact our team